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If you’ve shipped a package to the wrong person and need to arrange for its return, you can follow these steps:
Contact UPS Customer Service: Reach out to UPS customer service as soon as possible to explain the situation and request a UPS call tag. You can find the appropriate contact information for your region on the UPS website or on the shipping receipt or confirmation email you received when you sent the package.
Provide Package Details: When you speak with a UPS representative, provide them with the relevant details about the shipment, such as the tracking number, the sender’s information, and the recipient’s information. This will help them locate the package in their system and facilitate its return.
Request a Call Tag: Explain that you sent the package to the wrong person and need UPS to arrange for its pickup. Request a call tag, which is a pre-paid shipping label that UPS will provide to the recipient to affix to the package for return shipment. UPS will typically schedule a pickup with the recipient once the call tag is issued.
Verify and Confirm: Make sure to verify the recipient’s address and contact information with UPS to ensure that the call tag is sent to the correct person and location. Double-check all the information provided to minimize any further errors.
By following these steps and working directly with UPS customer service, you should be able to arrange for the return of the package. Keep in mind that there may be certain fees or charges associated with the return shipping, so it’s advisable to inquire about those details during your conversation with UPS.
If you need any further assistance, feel free to ask, and I’ll be happy to help.
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