Does the DMV send texts to licensed drivers/car owners?

While there are some very specific circumstances where a DMV might text you, it is generally considered a red flag. The vast majority of unsolicited texts claiming to be from the DMV are scams.

Here’s what you need to know:

• Official Communication is Usually by Mail: DMVs typically communicate important matters, such as license suspensions, unpaid fines, or vehicle registration issues, through official mail. They will not send you an unsolicited text message demanding immediate payment or threatening legal action.
• Scammers are Impersonating the DMV: There are widespread “smishing” (SMS phishing) scams targeting drivers. These texts often use threatening language, like “final notice,” to create a sense of urgency. They may claim you have an unpaid ticket or fine and demand that you click a link to make a payment to avoid license suspension or other penalties. These links lead to fake websites designed to steal your personal and financial information.
• Legitimate Texts are Rare and Initiated by You: A real text from the DMV would likely only occur if you had initiated contact with them and opted-in to receive text alerts. For example, you might get a text to confirm an appointment you just made online.
• How to Spot a Scam:
  • Unsolicited Texts: The most significant red flag is receiving a text from the DMV you weren’t expecting.
  • Threatening Language: Scams often use urgent or threatening language to pressure you into acting quickly without thinking.
  • Suspicious Links: The links in these texts often look like official DMV URLs but are slightly different. Be very cautious and never click on a link in an unsolicited text.
  • Requests for Personal Information: A legitimate DMV will not ask for your Social Security number, credit card number, or other sensitive personal information via an unsolicited text.

What to do if you receive a suspicious text:

• Do not click on any links.
• Do not reply to the message.
• Delete the text immediately.
• If you are concerned, contact your local DMV directly using the official phone number or website you know is real, not any information provided in the text.
• Report the scam to the Federal Trade Commission (FTC) and your mobile carrier by forwarding the message to 7726 (SPAM).