Franklin County DMV Office – 222 St. Clair Street Frankfort, KY 40602

FranklinCounty DMV Office
222 St. Clair Street
Frankfort, KY 40602
(502) 564-4576 or (502) 564-4579
Monday – Friday: 8:00 a.m.-4:30 p.m.
Closed Saturday
 
TESTING HOURS:
Written Test: Wednesday through Friday 1:00 p.m. – 3:00 p.m.
Road Test: (By appointment only)
Motorcycle Test on Fridays 11:00 a.m. to 12:00 p.m. (By appointment only)

Franklin County DMV Office – 222 St. Clair Street  Frankfort, KY 40602 is ready to help if you need to take your driving test, renew your driving license, get a learner’s permit and many other DMV services. Waiting times can vary depending on how many people are at the service center, so go early and you will get out early.

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  1. admin

    I’m sorry to hear about the delay in receiving your Kentucky driver’s license renewal. Based on the information available, here’s what you can do:

    1. Processing Time and Delivery Expectations
    Typically, after renewing your Kentucky driver’s license online, it takes about 10–15 business days for the U.S. Postal Service to deliver the credential
    DRIVE
    . Since you applied on Monday, April 21, 2025, and today is Tuesday, May 6, 2025, it’s been approximately 11 business days. This is within the expected delivery window.

    2. No Email Confirmation
    It’s important to note that online renewals do not provide a temporary document or email confirmation. The Kentucky Transportation Cabinet (KYTC) does not issue a temporary license when renewing online
    dlrenewal.ky.gov
    .

    3. What to Do Next
    Wait a Few More Days: Given that it’s still within the typical processing time, your license may arrive soon.

    Contact KYTC: If you haven’t received your license after 30 days, you should contact the Division of Driver Licensing at (502) 564-1257 .
    Kentucky Transportation Cabinet
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    DRIVE
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    Drive-Safely.net
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    Email KYTC: Alternatively, you can email KYTC.RDLreturns@ky.gov .
    DRIVE
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    DRIVE
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    Kentucky Transportation Cabinet
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    Verify Address: Ensure that the address on file with KYTC is correct. If you’ve recently moved, it’s crucial to update your address to prevent delivery issues.
    DRIVE

    4. Temporary Driving Privileges
    If your license expires today and you haven’t received the renewed one, you may still be able to drive legally. Kentucky law allows individuals to drive with an expired license for up to 31 days after the expiration date without penalties .

    If you need assistance verifying your address on file or have further questions, feel free to ask.

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