“My husband’s driver’s license is expiring. He is severely disabled has dementia and can no longer drive. He is no longer healthy enough to go to DMV office. How does he get just an identification?”

This is a common and difficult situation for many families. While the process can vary by state, here’s a general guide and some specific examples to help you navigate this.

General Information

• Non-driver ID cards: Most states offer a non-driver photo identification card for people who don’t or can’t drive. This card serves as a valid form of identification for everyday purposes, like banking, travel, and appointments.
• In-person visit is often required: A significant hurdle is that many DMVs require the individual to appear in person to get a new ID, even a non-driver one. This is because they need to take a new photo and verify the person’s identity and signature.
• Medical/Disability-specific programs: Some states have specific accommodations or programs for people who are homebound or have disabilities that prevent them from visiting a DMV office.
• Required documents: You will likely need to provide proof of your husband’s identity, Social Security number, and residency. An expired driver’s license is often a primary document, but you may also need a birth certificate, passport, or other identifying papers.

Steps to Take

1. Check your state’s DMV website: The most crucial first step is to visit your specific state’s Department of Motor Vehicles (DMV) or Department of Driver Services (DDS) website. Search for “non-driver ID,” “state ID for disabled person,” or “homebound ID program.”
2. Look for special accommodations: Specifically, look for information on services for people with disabilities or those who are unable to visit an office. Some states may have a process for a proxy to apply on their behalf with the appropriate legal documentation (like a power of attorney). However, many states will still require a new photo.
3. Contact your local DMV: Call or email your local DMV office to ask about options for a severely disabled individual with dementia. Be prepared to explain the situation clearly. Ask if there’s a home visit program, a process for a third party to handle the transaction, or an alternative way to get a new photo.
4. Gather required documents: As you research, make a list of all the documents you will need. Having these ready will streamline the process once you find a solution. Common documents include:
   • Expired driver’s license
   • Original birth certificate or U.S. passport
   • Social Security card or a document with the full SSN on it (like a W-2)
   • Proof of residency (utility bill, bank statement, etc.)
   • Legal documents such as a power of attorney or guardianship papers.
5. Consider alternative IDs: If a state ID proves too difficult to obtain, you can consider other forms of identification, such as a U.S. passport. Passports and passport cards can often be renewed by mail, which might be a more accessible option.

State-Specific Examples

• Georgia: Georgia’s DDS issues a specific “Handicap ID and Symbol” card. The website mentions that an in-person visit is generally required, and you must submit a form online before visiting. It also notes that a physician’s affidavit may be required to verify a non-obvious permanent disability.
• New York: The New York DMV website states that you must apply for a non-driver ID in person, but if you have a disability and cannot go in person, you can email them at accessibility@dmv.ny.gov to request an accommodation.
• Washington: The Washington State Department of Licensing (DOL) allows some changes to be made by mail. You can send a completed medical designation form to add disability information to a record, and they will send a new card.
• California: California has a “Homebound Program” for those who are unable to visit a DMV office. This program requires a medical professional to sign off on paperwork, and a DMV field representative will arrange a visit.

Because the rules are so different from one place to another, your best course of action is to directly contact your state’s DMV and explain your husband’s situation. They will be able to provide the most accurate and up-to-date information on the specific process you must follow.